Can I use my own delivery boys with BhojanOS?
Yes! BhojanOS provides dedicated mobile rider tools where your staff can view assigned deliveries, navigate using Google Maps, and mark orders delivered with customer verification.
Logistics & Dispatch Operations
In-House Delivery Management & Automated Rider Dispatch
Take control of your food deliveries. Manage in-house delivery drivers and cut third-party delivery commissions.
BhojanOS Delivery Management Software equips restaurants and cloud kitchens to manage their own delivery fleet or integrate with on-demand logistics providers. Assign orders to riders with one tap, track delivery journeys in real time, and deliver hot food on schedule.
Core Capabilities & Built-In Features
Engineered to give your restaurant operational independence and direct sales growth.
Dispatch
One-Tap Rider Assignment
Auto-assign incoming direct orders to available delivery staff based on distance and order volume.
Rider App
Rider Mobile App & Interface
Delivery drivers receive customer addresses, phone shortcuts, turn-by-turn navigation, and digital delivery confirmations.
Tracking
Live Customer Tracking Links
Customers receive an SMS and WhatsApp link to view their order status and rider progress on a live map.
Zones
Custom Geofenced Delivery Zones
Draw polygon delivery boundaries on a map and define distance-based or order-value delivery charges.
COD Sync
Proof of Delivery & Cash-on-Delivery (COD)
Record digital signatures, OTP verification, and manage daily cash-on-delivery collection totals with zero leakages.
Scalability
Third-Party On-Demand Fleet Integration
Seamlessly broadcast overflow orders to local courier partners when your in-house fleet is fully utilized during peak rush.
✗ The Traps of Relying Exclusively on Marketplace Delivery Fleets
- • Aggregator delivery delays result in cold food, angry diners, and unfair 1-star reviews for your kitchen
- • Excessive per-km delivery charges eat away at customer order frequency
- • Riders delivering multiple rival orders simultaneously creates unpredictable delivery times
- • Zero communication between your kitchen manager and the delivery rider assigned to your order
✓ The BhojanOS Direct Delivery Management Solution
- ✓ Dispatch your own dedicated delivery drivers who represent your brand with care and speed
- ✓ Set fair, transparent delivery fees that encourage larger order sizes and repeat orders
- ✓ Real-time rider tracking keeps kitchen managers and customers informed every second
- ✓ Keep 100% of delivery fee collections in your business without paying platform surcharges
Frequently Asked Questions
Clear, factual answers to help you evaluate BhojanOS.
How do customers track their delivery?
As soon as an order is dispatched, BhojanOS sends an automated WhatsApp / SMS notification containing a live web tracking link. Customers view real-time delivery status without installing an app.
Can I set different delivery fees for different distances?
Yes. You can define tiered delivery charges (e.g. Free delivery up to 3 km, ₹30 from 3-6 km) or require minimum order values for distant delivery zones.
Explore Related Solutions
Take Control of Your Restaurant Orders
0% marketplace commission. Direct online ordering. 100% customer data ownership.